You can now return items easily with Collect+ from over 6,500 locations from just £4.60. Just follow these easy steps:  

  1. Complete the returns details on your delivery note and place inside the parcel
  2. Visit here to download and print your collect+ label.
  3. Attach the label to the outside of your parcel, ensuring the original label is covered
  4. Drop your parcel off at any of the 6,500 points offering the Collect+ service. Keep your returns receipt so that you can track your parcel online

Please note: Collect+ can only accept parcels under 10kg in weight and within the dimensions 60 x 50 x 50cm. 

We are unable to offer an exchange for items returned to Head Office. To change an item online please return the item to us and place a new order online.

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