There are no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the relevant VAT included.
Orders sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.
For details of Customs charges please consult your own Customs authorities for the latest rates.
Please note: It is a legal requirement that we declare the full value of the goods (including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Please do not ask us to falsify the details of these forms as it would be a criminal offence for us to mark your order as a gift or misquote the purchase price.